Trustpilot
4.9 / 512,059 reviews
Read on TrustpilotRefreshed 15 May 2026

Quooker
Pull-out hose meets boiling water
The Quooker Flex adds a flexible pull-out hose to the iconic all-in-one design. Ideal for rinsing pots, vegetables, and the sink itself. Same 100°C output, same finishes, same tank options as the Fusion line.
Our take
The Flex is the Fusion Round with a pull-out hose, and that one change reframes who the tap is for. If you regularly fill stockpots that do not sit cleanly under a fixed spout, or you spray down a deep Belfast sink, the £1,295 starts to feel like money well spent rather than a vanity upgrade.
The clever bit is the safety logic. The boiling-water flow is locked out the moment the hose is pulled from its dock, so you cannot accidentally spray a child or your own forearm with 100°C water while rinsing a colander. The mains hot and cold continue to work through the flexible hose at normal mixer-tap temperatures, which is the function people actually use ninety per cent of the time.
The compromise is install space and long-term mechanics. Quooker requires at least 500mm of clear depth and 200mm of width directly below the tap so the counterweight that retracts the hose can move freely, and a surprising number of UK kitchens with deep undermount sinks or boxed-in waste pipes do not have it. Trustpilot threads also flag occasional pinhole leaks in the hose after several years, and replacement is a paid call-out rather than a five-minute job. If your undersink space is tight or already busy with a water softener and waste disposal, the standard Fusion Round at the same price gives you fewer moving parts and the same boiling performance.
Running cost
Headline price is half the story. The Quooker Flex draws around 10 W at idle, reheats whenever the tank cools. Use the calculator with your own electricity tariff and household usage to see the 10-year total.
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12,059 reviews
Read on TrustpilotRefreshed 15 May 2026
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